yawiPrivacy Policy

This page describes what we collect when you use yawi and how we keep that data protected. When you open an account on our platform, register your email, verify your identity, or deposit funds, we gather information that helps us run our service securely and comply with legal requirements. We do not sell your data to third parties, and we use encrypted connections to protect everything you send us.

Our privacy practices apply across all yawi services — sportsbook betting, live-dealer tables, slot games, and esports markets. Whether you access yawi from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same data protections apply. We store some information on servers that may sit outside your jurisdiction, but we encrypt it so only authorized yawi staff can access it.

If you have questions about how we handle your data or want to request a copy of what we hold about you, contact our support team via in-app chat or email. You have the right to know what we collect and how we use it — this policy explains both.

What Data We Collect on yawi

We collect your email address, phone number, and legal name when you register. During account verification, we ask for your government-issued ID number and sometimes a photo of your ID or proof of address. This information helps us verify your identity and prevent fraud — it is required by law in most jurisdictions where we operate.

We also collect transaction data: every deposit, withdrawal, and balance change is recorded in your account ledger. We log which games you play, how much you stake, and when you log in and out. This data helps us detect unusual account activity and respond to disputes. We collect device information (your phone model, operating system, browser type) to optimize yawi's performance on your device.

If you contact our support team, we keep records of your messages and our responses. If you link a payment method like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we store your account details with that payment provider — we do not store your full card or bank-account numbers ourselves.

How We Use Your Data on yawi

We use your email and phone to send account notifications — password reset links, deposit confirmations, withdrawal status updates, and support responses. We use your identity documents to verify you are who you claim to be, preventing fake accounts and money-laundering activity. We analyze your account activity to detect fraud, such as unusual login patterns or large unexpected deposits.

We use transaction data to settle your bets, calculate payouts, and produce your account statement. We use device information to optimize yawi's performance — for example, we may adjust streaming quality for live-dealer tables based on your connection speed. We may also use anonymized data (data where your name and contact details are removed) to improve our service, such as identifying which games are most popular or which payment methods process fastest.

We share your data with payment processors only when necessary to complete a deposit or withdrawal. For example, when you request a withdrawal to mobile banking, we provide local payment with your account details so they can send the funds. We do not share your data with advertisers, data brokers, or marketing companies. We comply with requests from law enforcement and regulators when required by law.

How We Protect Your Data on yawi

We use SSL (Secure Sockets Layer) encryption on all yawi pages — your login credentials and payment details travel encrypted between your device and our servers. Your password is hashed, meaning we do not store it in readable form. We limit employee access to personal data — only staff who need your information to process your requests can see it. We conduct regular security audits and penetration tests to identify and fix vulnerabilities before attackers can exploit them.

We keep your data for as long as you have an active yawi account, plus a period after account closure to comply with legal retention requirements. After that retention window, we delete or anonymize your data. If your account is suspended for violating our terms, we may keep your data longer to prevent re-registration under a false identity.

We encrypt your data in transit and at rest — your personal information never travels across the internet unprotected.

Cookies and Tracking on yawi

Our yawi website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your login status and preferences. We use first-party cookies (set by yawi) to keep you logged in and to track which sections of yawi you visit. We do not use third-party cookies for advertising or external tracking.

You can control cookies through your browser settings. If you disable cookies, some yawi features may not work properly — for example, you may be logged out frequently. We also use analytics (through Google Analytics) to measure how many users visit yawi and which pages are most popular. This analytics data is anonymized and does not identify you personally.

Your Rights and Data Requests on yawi

You have the right to request a copy of all data we hold about you. To do so, contact our support team with "Data Request" in the subject line. We will provide a download of your account information within thirty days. You also have the right to request deletion of your account — we will remove personally identifiable data after any legal retention period expires. You cannot delete transaction history that is required for fraud prevention or regulatory compliance.

If you believe we have used your data incorrectly or in violation of this policy, you can lodge a complaint with us via support. We will investigate and respond within fourteen days. Some jurisdictions grant you the right to lodge a complaint with a data-protection authority — we can provide contact information if needed.

Changes to Our yawi Privacy Policy

We may update this policy from time to time as our service evolves or as laws change. When we make material changes, we will notify you via email or a prominent notice on yawi. Your continued use of yawi after such notification constitutes your acceptance of the updated policy. If you do not agree with changes, you can close your account.

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